Gambling should be a form of entertainment, never a way to earn money or escape problems. This page explains the risks, the tools Vegastars offers to help you stay in control, and where Australians can get free, confidential support.
18+ only
You must be 18 or older to gamble. If you’re a parent, use device-level parental controls to stop children accessing gambling sites.
Understand the risks
- Every casino game has a built-in house edge. Over time, the more you play, the more you should expect to lose.
- Bonuses come with wagering requirements and are designed to keep you playing, so read the terms first.
- Chasing losses, borrowing to gamble, or gambling to cope with stress are warning signs.
- Offshore-licensed sites such as Vegastars aren’t regulated in Australia, so Australian consumer protections and the national self-exclusion register (BetStop) don’t apply to them.
Signs gambling may be becoming a problem
- Spending more than planned Regularly going over the amount or time you set yourself.
- Chasing losses Increasing bets to try to win back money you’ve lost.
- Hiding it Keeping your gambling secret from family or friends.
- Money pressure Borrowing, missing bills or using money meant for essentials.
- Mood changes Feeling anxious, irritable or low when you’re not gambling.
- Losing interest Gambling crowding out work, study or time with people you care about.
Tools available at Vegastars
According to the Vegastars Responsible Gaming Policy, these tools are available under Account → Responsible Gaming:
| Tool | How it works |
|---|---|
| Deposit limit | Daily, weekly or monthly cap on deposits, covering all methods including crypto. |
| Loss limit | Caps your net losses over a day, week or month. |
| Wager limit | Caps the total amount you stake over a period, regardless of wins. |
| Time-out | Pause your account for 1 day, 1 week, 1 month or 3 months. You can still withdraw your balance. |
| Self-exclusion | Close access for 3 months, 6 months, 1 year, 5 years or permanently. Self-exclusion applies to all brands under the same licensee. |
| Reality checks | On-screen reminders of how long you’ve been playing. |
Lowering a limit takes effect quickly; raising or removing one is subject to a 24-hour cooling-off period. You can also contact [email protected] or live chat for help with limits or exclusion.
Free support in Australia
- National Gambling Helpline: Free, confidential support 24/7.
- Gambling Help Online: Online chat, email support and self-help tools at gamblinghelponline.org.au.
- BetStop The national self-exclusion register for licensed Australian online and phone wagering providers: betstop.gov.au. It doesn’t cover offshore casinos.
- National Debt Helpline: Free financial counselling.
Tips for safer play
- Set a budget before you start and treat it as the cost of entertainment.
- Set deposit and loss limits when you open an account, not after a bad session.
- Take regular breaks, and don’t gamble when you’re upset, tired or have been drinking.
- Never gamble with money you need for rent, bills or food.
- Balance gambling with other activities you enjoy.
If you’re worried about your own gambling or someone else’s, reach out today. Talking to someone early makes a real difference.
Responsible gambling FAQ
How do I set a deposit limit at Vegastars?
Go to Account → Responsible Gaming and choose a daily, weekly or monthly limit. It applies to every payment method, including crypto.
How quickly do limit changes take effect?
Lowering a limit applies straight away. Raising or removing one only takes effect after a 24-hour cooling-off period.
Can I withdraw my balance during a time-out or self-exclusion?
Yes. You can still withdraw remaining funds while a time-out or self-exclusion is active.
Where can Australians get free gambling support?
Call the National Gambling Helpline on 1800 858 858 (24/7), visit gamblinghelponline.org.au, or call the National Debt Helpline on 1800 007 007 for financial counselling.